Frequently asked questions
Is your question not listed? Then please contact us here.
What kind of products do you offer?
We offer faith-based apparel and merchandise to glorify Jesus and His Revival in America and our world. Each design has been revealed through prayer and devotion thoughtfully crafted to spread Jesus Revival and share the Good News.
Are your products made especially for each order?
Yes. All of our products are made to order after your purchase, ensuring care, purpose, and quality in every piece with our team continuing to pray over our products.
How long does it take to prepare my order?
Orders are usually prepared within 3–7 business days. During times of high demand or special releases, preparation may take slightly longer.
When can I expect my order to arrive?
Once processed, shipping typically takes 7–15 business days. Delivery times may vary depending on your location and carrier conditions.
Do you ship internationally?
At this time, we only ship within the United States. We are grateful to serve believers across the USA.
Will I receive tracking details?
Yes. Once your order is shipped, you will receive tracking information via email. Please allow up to 48 hours for tracking updates to appear.
Can I Return my product?
Orders can be returned or exchanged within 10 days of receiving the parcel, providing they are in original resalable condition, return* or refund* policy depends upon the product variants.
Can I cancel or change my order?
Once an order enters processing, it cannot be changed or canceled. We kindly ask that you review all details carefully before placing your order.
What is your refund policy?
Because our products are made to order, we do not offer refunds for personal preference, incorrect sizing, or address errors provided at checkout.
Do you accept returns or exchanges?
We accept returns or replacements only if an item arrives damaged or defective. Requests must be submitted within 7 days of delivery.
What should I do if my item arrives damaged or incorrect?
Please contact us with clear photos of the issue. After reviewing your request, we will prayerfully work toward a fair resolution, including a replacement when applicable.
What if my order is delayed?
While we strive to deliver your order promptly, delays may occur due to shipping carriers, weather, or other unforeseen circumstances beyond our control.
How do I choose the right size?
Each product page includes a size guide to help you choose confidently. Please review it carefully, as we are unable to offer replacements for sizing errors.
What payment options are available?
We accept secure payment methods available at checkout, including major credit and debit cards, PayPal, and Google Pay.
Is my payment information safe?
Absolutely. All payments are processed through secure, encrypted payment gateways, and we never store your card details.
How can I contact you?
You can reach us through the Contact Us page on our website. Please allow 24–48 business hours for a response.